Refunds
Refunds for Goods
Refund requests must be made within 30 days after receipt of your goods.
Refunds do not apply to the following goods:
- Water bottles that show signs of use, washing, or wear..
Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
Please contact us at customerserv@skchillclub.com with your order number and a brief description of the issue. For defective items, include clear photos or a short video showing the issue. Our team will respond within 24 hours.